Introduction

This document describes how to transfer the hosted content to Plesk 12.5 using the Plesk Migrator tool. It is intended for hosting administrators who perform migration of hosting servers controlled by Plesk.

Supported Source Hosting Platforms

Plesk Migrator supports migration from the following source platforms:

Plesk for Linux and Plesk for Windows: 8.6, 9.5.4, 10.4, 11.0, 11.5, 12.0, and 12.5.

What Data Are Transferred

This version of Plesk Migrator focuses on transferring service plans, subscriptions, domains and websites with content. Reseller and customer accounts that do not have any domains are not transferred. The settings of Plesk services are not transferred at all.

Prerequisites

Before starting a migration, make sure that the servers are accessible over the network and install the Plesk Migrator component on the destination Plesk server.

For Unix servers, open the following ports:

• TCP port 22 for SSH connections on source servers.
• TCP port 8443 for access to Plesk XML API on the target server and on the source servers, if migrating from Plesk.
• TCP ports 110, 143 for POP3 and IMAP, on source and target servers. These are used for post-migration checks.

For Windows servers, open the following ports:

• TCP ports 135, 139, 445 and UDP ports 137, 138. Be sure to open these ports on the source and on the target server.
• TCP port 1433 for MS SQL, if it is used as the default instance.
• UDP port 1434 and all (or manually selected) TCP ports for MS SQL, if it is used as a named instance.
• TCP port 873 for rsync server.
• TCP port 8443 for access to Plesk XML API on the target server and on the source servers, if migrating from Plesk.
• TCP ports 110, 143 for POP3 and IMAP, on source and target servers. These are used for post-migration checks.

Also, make sure that autoinstall.plesk.com is accessible from the destination server.

To install Plesk Migrator, log in as administrator to Plesk on the destination server, go to Tools & Settings > Updates & Upgrades > Add/Remove Components, and select Install in the Plesk Migrator menu.

We recommend that you install and configure all the necessary services and settings on the destination server before performing the transfer.

Performing Migration

To transfer accounts and websites with applications from other hosting servers:

1. Log in to Plesk on the destination server.
2. Go to Server Management > Extensions > Plesk Migrator > Start New Migration.
3. Specify the following:
   • The source server's address and port number. Specify either the IP address or the host name of the server from which you want to transfer data.

     If the source server is on an IPv6 address, then you should specify the server's host name instead of IP address.

   • The username and password of the administrator of the source server. If migrating to a Windows-based destination server, also specify the Administrator's password for the destination server.
   • The path to the directory where temporary files will be stored.
4. Specify whether you want to transfer all data related to user accounts and domains from the source server, or only specific items.

   If some of Plesk objects from the source server (such as user accounts, domains, and so on) are already present on the destination server, you can replace them by selecting the Replace existing objects checkbox.

5. To ensure that websites and email services are operating after migration, select the Check the operability of services after migration checkbox.
6. Click Next.
7. If you have chosen to transfer only specific items, in this step, select the checkboxes corresponding to the user accounts and domains that you want to transfer. Also, specify what types of data should be transferred: websites, email accounts, databases.
8. Click Next.
9. If the system detects potential transfer issues, such as missing required components, you will see a list of these issues. We recommend that you resolve all these issues using the links available on this page and then proceed by clicking Next.
10. Specify the new IP addresses that should be used by websites, if you want to assign the addresses manually. By default, IP mapping is carried out automatically.
11. Click Next. The data transfer process will start immediately.