Getting Help
The SiteBuilder help system has been created to assist you in solving problems you might encounter when creating your website. Finding answers on your own takes less time and is definitely more satisfying than any other way. To find the information you need, you can do the following:
- Use on-screen context-sensitive help. It is the easiest and quickest way to get instant help with your immediate tasks. Using context-sensitive help will not interrupt your workflow. The Top help string contains short instructions about the operations that are available on the current page. If you need more information about available options, take a look at the help tips in the left frame. The Command bar at the bottom of the screen displays the result of the last command you have performed on the SiteBuilder page.
- Read user documentation. To open the HTML version of the User's Guide, click Help at the top of any SiteBuilder page. Find the information you need using the Contents or Index tabs. If you prefer to read PDF documentation, download the files from the official SWsoft website at http://www.swsoft.com/en/products/sitebuilder/docs/ .
- FAQ. For the fastest way to solve problems, check out the SiteBuilder FAQ page (http://faq.swsoft.com) that provides instant access to solutions for a variety of questions. Select the SiteBuilder category and view the list of FAQs related to SiteBuilder.
- Online forum. If you failed to solve your problem using the ready-to-use FAQs, join our online forum at http://forum.swsoft.com/. Here, all users can post questions, exchange ideas, and troubleshoot common problems. However, this forum is an informal one.
- Technical support. If you have any problems or questions that are not covered in the documents or online services, please contact SWsoft Technical Support.