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Editing Reseller Account Profile

Reseller account contacts should be filled both fully and correctly since this information is passed to Internet registrars when registering domains online from Reseller Control Center.

To edit the Reseller Account profile:

  1. Click on the topmost link on the Navigation tree (this is your company name). The Reseller Control Center main dashboard appears on the screen.
  2. Select the Company Profile tab. The Reseller Account contact address appears on the screen.
  3. Click the Edit button and type the postal address and phone number. There should be no empty fields in the Company Profile.
  4. Click the Update button.
  5. Select the Contacts tab. The Reseller Account contacts (executive's name, and both the relevant e-mail address and phone for administrative, technical, and billing issues) appear on the screen.
  6. Click the Edit button and specify all the necessary contacts. In general, you can set only one contact (the Administrative one) for all the issues; to this effect, specify the Administrative contact and check the Same as administrative contact boxes both next to the technical and billing contacts.
  7. Click the Update button.

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