Parallels Business Automation - Standard provides an opportunity of automated generating and sending e-mail notifications to both to the Hosting Company staff and to customers (for example, if Subscription period is about to expire). The component that automatically generates and sends e-mail notifications is called "Messenger". Notifications themselves may be configured for a certain number of events that take place within Parallels Business Automation - Standard system.
Each message (including automatically generated ones) shall have the "From" field. For automatically-sent messages (or notifications) the "From" field should contain the name and e-mail of a messenger: