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Editing Provider Company Profile

To edit the Provider Account profile:

  1. Click on the topmost link on the Navigation tree (this is your Provider company name). The Provider Control Center main dashboard appears on the screen.
  2. Select the Company Profile tab. The Provider Account contact address appears on the screen.
  3. Click the Edit button and type the postal address and phone number. There should be no empty fields in the Company Profile.
  4. Click the Update button.
  5. Select the Contacts tab. The Provider Account contacts (executive's name, and both the relevant e-mail address and phone for administrative, technical, and billing issues) appear on the screen.
  6. Click the Edit button and specify all the necessary contacts. In general, you can set only one contact (the Administrative one) for all the issues; to this effect, specify the Administrative contact and mark the Same as administrative contact checkboxes both at the technical and billing contacts.
  7. Click the Update button.

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