Control Centers for Providers, Resellers, and Enterprise Administrators
- Provider Control Center. Browser-based tool for the Hosting Service Provider. Includes the customizable online store and front-end website. Provides control under all the HSPcomplete tools plus ability to supervise Resellers' online stores and log in to any Reseller Control Center or Provider's customers' Control Panels.
- Reseller Control Center. Browser-based tool for the reseller. Provides access to the functionality of HSPcomplete components (directors and managers) available for the reseller plus customizable online store and front-end website.
- Enterprise Control Center. Browser-based tool for the large enterprise customer administrator. Provides access to the functionality of HSPcomplete (directors and managers) components available for the enterprise customer.
Each Control Center allows hosting services provisioning with access to the HSPcomplete Control Panels.
Note: It is possible to integrate the custom e-commerce solutions with HSPcomplete using the API provided.
The Provider Control Center provides the widest set of tools, which are grouped into four main sets, called Directors:
Operations Director
- Infrastructure Manager (Racks and Hardware Nodes, Virtual Private Servers management, Action Log, Conflicts Resolver);
- Domain Manager (Domain registration plug-ins, DNS management);
- IP Manager (create and manage pools of IP addresses);
- Service Level Manager (VE resource usage monitoring).
Business Director
- Account Manager (customers’ accounts management);
- Channel Manager (Resellers management, processing Partner Applications);
- Enterprise Manager (enterprise customers management);
- Billing Manager (manage hosting plans, manage promotions and discounts, create billing cycles, configure online payment plug-ins, process online and offline payments, manage account statements);
- Commerce Manager (management of HSP online store, selling hosting plans online).
Application Director
Application Director is an applications management tool that simplifies application provisioning into Virtual Private Servers and manages applications versioning. Using Application Director Hosting Service Provider easily and flexibly creates new service offerings: adds commercial and opens source applications to the HSPcomplete installation to be used in the Hosting Plans as complimentary or as optional items. Once an application upgrade is received " HSP can install it into the system and automatically upgrade all VEs that subscribed to upgraded application.
System Director
- Support Manager (Trouble Ticket System and mass mailer)
- Security Manager (users' management, setting permissions for Providers, Resellers, and Enterprise users)
- Customization Manager (customize the appearance of the HSPcomplete tools)
- Site Manager (browser-based tool that allows HSP and resellers to visually build the site around the HSPcomplete in a very short period of time)
- License Manager (allows both installing new HSPcomplete and Virtuozzo licenses and tracking the license usage)
- Event Manager (allows configuring e-mail notifications about certain events within HSPcomplete system);
- Configuration Manager (initial configuration of the HSPcomplete system: submit/edit the company name, address, contact information, setup the secure communications)
- Migration Manager (migrating Legacy Accounts into HSPcomplete)
- Marketing Manager (allows managing affiliate programs and creating online marketing campaigns)
- Up2Date Manager (updating HSPcomplete in real-time)
Task Manager (provides the mechanism for processing tasks asynchronously in HSPcomplete).