Processing Documents Paid by Bank Transfers
All receivables are grouped in a common list, including documents intended to be paid by bank transfers.
However, the special set of tools for bank transfers management is provided. For example, from the common list of receivables it is possible to view or pay (by changing a payment method) any of documents that are not included in a batch file yet. But in order to generate a batch file you should turn to the Batches module under the Billing Director - Bank Transfers.
Parallels Business Automation - Standard supports two bank account types:
To start accepting bank transfer payments, you need to configure bank transfer plug-ins properly.
The scheme of bank transfers processing implemented in Parallels Business Automation - Standard is the following:
- Customer places an order in the online store or upgrades his (or her) subscription from the Control Panel or places a payment request to increase account balance or pays a resource overusage invoice and selects the bank account payment method.
- The document is automatically placed into the Documents to be Batched list under the Commerce Director > Bank Transfers > Documents.
- Parallels Business Automation - Standard automatically sorts documents by bank account types (Norma 19 or DTAUS), and you can compose a batch in one click. If an open batch exists, and some more documents intended to be paid by the same bank account type appear, Parallels Business Automation - Standard offers to append these documents to an existing batch. You can also manually add or remove documents to or from an open batch.
- After a batch is composed, you can generate a batch file to be submitted to a bank to process a transfer. When a batch file is already submitted to a bank, you can start services provisioning before an official bank response is received. It is possible to set the automated services start after batch file is generated or manual approval, transaction decline penalty, and automated approval of pending transactions (Commerce Director > Bank Transfers >Setup).
- When you receive the bank response, you can manually approve the documents or check the automatically processed documents and if needed, close invoices or payments in case a transaction was declined by a bank.
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