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Setting Up Payments Processing

To set up payments processing:

  1. Click Payment Processing on the Commerce Director submenu
  2. Select General Configuration from the Payment Processing submenu.
  3. Click the Edit button.
  4. Adjust the payment processing settings:
    1. Since some online payment processing centers accept payments starting from a particular amount, you can avoid transactions rejects by setting the minimal amount allowed to be paid online at your store. Please enter this amount into The Minimum amount for document allowed for paying online field.
    2. Apply the changes if the subscription has been changed by a staff member:

      Immediately. In this case, if your staff member creates a new subscription for some customer Account, services will be provided immediately. At the same time the appropriate Invoice will be issued, and a customer should pay it due period.

      Only after the payment is received. In this case, if your staff member creates a new subscription for some customer Account, the appropriate Order will be issued. A subscription will be created only after this Order is paid.

      Note: This setting affects Container orders only. If immediate processing of orders (on credit) is disabled, you can process orders without payment anyway. To this effect, go to the Receivable - Documents in the Billing Director, select an order and click the Process Order Immediately button (this button allows processing any type of order, not only the Container one).

    3. Allow payments to be used for automatic processing:

      Auto Payment. In this case, if your staff member creates a new Container for some customer Account, the payments associated with this Account will be examined, and:

      If there are some payments or credit adjustments with positive balance and auto-pay allowed, then without respect to 'apply-changes' setting, appropriate Invoice will be issued and paid and Container will be created.

      Note: Partial payment of orders using an account positive balance is also possible. If an order total amount exceeds an account positive balance, then an order will be paid in part and a customer will be prompted about the remaining amount to pay.

      If there are no payments or credit adjustments with positive balance and auto-pay allowed exist for the given Account then 'apply-changes' setting is being checked. If it is set to 'Immediately' then Container will be created, and an open Invoice (to be paid in due period) will be issued for this Account. If 'Apply-changes' is set to 'After payment received', then an open Order (to be paid in validity period) will be issued, and Container will be created only after an Order is paid.

      Manual payment. In this case, all changes to subscriptions are subject to 'apply-changes' setting. All individual settings for payments ('auto-pay' or not) are disregarded.

    4. Balance sign meaning. Here you can select the meaning of the positive balance of customer accounts shown for your customers in the Control Panel:

      Positive balance means the provider owes money to the customer (CP only) -if you set the option button to this, then the positive value of a customer account balance shown in the Control Panel will mean that a customer has a certain overpayment.

      Positive balance means the customer owes money to the provider (CP only) - if you set the option button to this, then the positive value of a customer account balance shown in the Control Panel will mean that a customer has underpaid for services provided.

    5. To take additional precautions against online payments fraud, you can set some limitations for recurring payments:

      Enter the number of attempts to pay a document recurrently into The maximum number of attempts to pay the document recurrently field.

      Enter the maximal document amount allowed to be paid recurrently into The maximum amount for document to be paid recurrently field.

  5. Click the Save button.

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