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Migrating Remote Accounts

You can migrate the remote accounts both with the account billing data pre-imported and without it. In the latter case you just need to enter all the account billing data manually during migration.

Important: to migrate the remote account(s) you should register the remote server(s) as described earlier in this chapter.

To migrate the remote account:

  1. Select Migration Director - Migration Manager.
  2. Click on the Remote Accounts link at the Migration Manager dashboard. The list of remote accounts appears on the screen.
  3. Click on the customer's domain name to select the remote account. The remote account properties appear on the screen. If the customer billing profile was uploaded for the given remote account, then the billing information and the customer subscription properties will be shown. If no billing data was imported, then only the remote accounts properties will be shown.
  4. Click the Migrate button. The Account Selection form appears on the screen. You can create a new HSPcomplete account or register a new subscription within already existing HSPcomplete account.
  5. Set the radio button to one of the following:
  6. Click the Next button. If you have selected the New Account, proceed with the Step 7. If you have selected the existing HSPcomplete account, then the subscription properties appear on the screen, please proceed with the Step 10.
  7. The standard HSPcomplete account form appears (if the customer billing data was uploaded, then the form fields are pre-filled with the imported billing data). You can edit the Account profile.
  8. Click the Next button. If the customer credit card data was imported, then the credit card form appears on the screen. You can uncheck the Create Credit Card box in you do not want to save the customer's credit card right away.
  9. Click the Next button. The subscription properties appear on the screen.
  10. You can change the subscription properties:
  11. Click the Next button. The list of VE hostnames appears. The customer's domain is assigned to the VE by default. In addition, some optional hostnames can be created. To create the additional hostnames leave the relevant checkboxes marked.
  12. Click the Next button. The list of migration services and applications appears.
  13. Select migration options:
  14. Click the Next button. The migration review screen appears.
  15. Click the Finish button. The migration process starts. The list of remote accounts appears on the screen.

The list of remote accounts displays the following:

You can control the migration process by the remote account status described above.

Note: Each 5 minutes the Migration Manager automatically checks whether there are some VEs ready for accounts migration. If yes, the migration starts automatically.

As soon as the migration process is finished, and if you had set the DNS changes to the "manual approval" mode, you can finalize the migration. Select the "DNS Pending" remote account from the list (click on the domain name) and as soon as the account properties appear on the screen, click the Finish Migration Process button.

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