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Allowing a Customer to Disable or Enable E-Mail Notifications on Particular Event

You can allow a customers to disable or enable e-mail notifications for particular events. If notifications management is allowed for some event, a customer can see the Notification Settings icon in the My Account zone of the Control Panel. A customer can click on this icon, get the list of events allowed and check or clear box(es) next to event names to receive or not e-mail notifications for an event.

Note: You can also edit the set of events a customer receives notifications on per account basis.

To allow a customer to disable or enable e-mail notifications for an event:

  1. Select the Configuration Director - Event Manager
  2. On the Event Manager submenu click Settings. The list of all event types that can be tracked in Parallels Business Automation - Standard appears.
  3. Select the event by clicking on its ID or type. The event details that appear on the screen include two tabs:
  4. Select the General Settings tab.
  5. Check the Customer can control receiving notification for this event box.
  6. Click the Update button.

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